Shipping Policy

At StillHaven, every order is packed with care by our family.

Processing Time
Orders are processed within 3–5 business days after purchase. During new launches, holidays, or limited releases, processing times may be slightly longer.

Shipping
Once your order has shipped, you will receive a confirmation email with tracking information. Delivery times vary depending on your location and the shipping method selected at checkout.

Domestic Shipping
We currently ship within the United States.

Lost or Delayed Packages
StillHaven is not responsible for delays caused by the shipping carrier, weather conditions, or incorrect shipping information provided at checkout.

If your package appears lost, please contact us at [your business email] and we will do our best to assist you.

Thank you for supporting our small business and allowing us to be part of your family’s quiet moments.